Anyone thinking getting a car insurance from AXA think twice and read some of the reviews. But the broken boiler was on the ground floor. 2 35328_APLD0237PA_POL_A5.indd 2 07/03/2014 12:49. BREXIT: Important Information for Brokers 14th December 2020. We’re pretty chuffed with that. Rubbish customer service, don't use them. Motorhome insurance is essentially a cross between home insurance and car insurance. AXA Insurance Reviews. Latest reviews. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. Company: AXA Insurance UK plc Product :AXA Motorhome AXA Insurance UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with registered number 202312. Who then put me through to existing claims another 20 mins later listening to that same old music Mohammed spoke to me he then went off to read my notes which obviously took a while. AXA Motorhome Insurance. He went away I spoke to the office they said can’t get anyone to do the further investigation and will fix the pipes same time until the Friday. For example, a 2-year-old Swift Escape with a factory-fitted alarm normally costs around £314 to insure for our driver. Compare Caravan Insurance. Awful - Boiler broke down and as I had emergency cover through Tesco home insurance I gave them a call. Read reviews of insurance from companies including Tesco, Saga & the RAC. All of the people on here complaining can’t all be wrong. How quickly did you get the policy documents? 2Gether Insurance is one of the highest rated, with 4.3 stars out of 5. Refine Your Search. Heard nothing all over xmas had to do washing up in the bath, couldn’t do any washing and being in a tier 4 couldn’t go to a launderette. Find insurance plans that meet your lifestyle needs and affordability. But even this excuse was nonsense as I was receiving independent quotes to repair the boiler coming in below my claims limit. With both the RAC and AXA, you can choose from a range of breakdown cover options, so you can select a level of cover that’s tailored to what you need. Breakdown cover. Great service. 31st December AM rang spoke to Giuseppe he said will arrange for someone to come out will ring me, heard nothing. Have you ever had a policy with Axa? Which? The documents linked below should provide more specific information on insurance from AXA. PM evening rang again spoke to Dom he said no job been put out if I’m getting partial flow the job is completed. Category: Caravan Insurance. Husband’s van blew up on the motorway this morning. © 2021 Trustpilot A/S. 3.65 / 5 Write your review. '...well your job maybe? Price is based on a 52-year-old in Wexford. Contact us. In fact, that’s why we received the Feefo Platinum Trusted Service Award! 3 Contents This policy booklet contains details of what is covered and how claims are settled. AXA Motorhome Insurance - Policy Summary This policy summary does not contain full details and conditions of your insurance – these are located in your policy wording. The first 90 minutes have passed.The extra 30 minutes has passed.I called again and was told another 30 minutes ago they are 3.5 miles away. That score is OK for a breakdown provider on Reviewcentre, to put it in perspective the AA and RAC both scored 2 out of 5 and Green Flag has 2.3 stars. I had the 'bargain' of adding AXA HomeRescuePlus to my home insurance for only 12p. I asked them did they need to get to the loft where the water tank was. Protected no claim discount. Here's what you need to know about our latest approach to Brexit. But you might wonder which company you should choose. My car insurance uses their service for break down. Menu Log in Register Navigation. Their staff are unprofessional and dismissive, even to the point where they gave me a false number for their complaints department. Optima Motorhome, Target Market Statements, June 2019 July 2019. Why they are selling HOME EMERGENCY cover … . The only reason I have dealings with Axa is through my home insurance with Saga. A very stressful experience in itself, made more stressful by the frankly, shocking treatment he subsequently received from these incompetent *****!! AXA claimed a repair had been done, but eventually agreed it hadn't, and 6 days after reporting the leak, they came out to do a temp repair. Types of motorhomes we insure There are three different levels to Axa’s home insurance, which suits a range of requirements and budgets. However, it turned out the fault was not with the pump as the symptoms returned after a few days of replacing the pump on their advice. Domestic UK only or further afield on the continent or even as far as Morocco and other exotic destinations. Protect your home and its contents with SmartHome Insurance at 40% off. Seems their engineers used it as an excuse to avoid completing the job (so they could get home early I bet, as mine was the last job).After days of continuing complaints, AXA agreed to reimburse me to have the pump replaced by my own engineer. AXA motorcycle insurance review Get all the facts about motorbike insurance from AXA, one of the largest insurers in the world. The worst experience I ever had in my life. Ageas Private Car. Very helpful and so easy to get setup, having been covered by their car insurance for several years in the past I am glad to have returned to them. With ALA Motorhome GAP insurance, whether you have an ACE or a WildAx or anything in between, we will protect you financially in the event your vehicle is declared a total loss. Refine Your Search. Liz Edwards Updated Feb 19, 2020. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. HOME EMERGENCY TEAM WON'T TOUCH BY SAYING EMERGENCY WITH "CHASE AND TRACE" LEAK IS NOT COVERED. Rang complaints dept somehow got through to new claims ! Motorhome breakdown insurance. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. The Motorhome Fun Community. AXA car insurance customer reviews. Here's what you need to know about our latest approach to Brexit. Compare quotes What's covered Navigate Motorbike Insurance. Had the absolute worst experience with AXA insurance. Your house is the, or at least one of the, most expensive things you’ll ever buy. New items Latest content Latest reviews Latest questions. Load your motorhome cover with our selection of handy optional extras. Had a leak on the boiler with radiator water going all over the floor. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. Both AXA and Marshmallow insurance are horrible. After several days of complaining, they eventually aplogised and sent their engineers back. So far so good but apparently our market is low due to Covid19. From 291 reviews. ( Rapid Response ) NO ID, NO PPE, NO UNIFORM. I have called them since then 4 times and been told that I would receive a call back,which hasn't happened. Forget the word "emergency" - just a waste of money. Related articles. Take heed. Insurance savings for your motorhome. I then had to spend 10 minutes pleading with him to atleast look at my car to which he spent the entire time asking if I was sure there was anything wrong with it because he knows how bad female drivers are. Lo and behold after 2 months someone’s coming out to fix something that depending on what member of staff you talk to, I am or I’m not entitled to have fixed. After several hours of waiting I called them to find they had no record of me or my claim whatsoever.I now have to call out and pay for an independent plumber before the problem gets any worse. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. I had to pay a plumber to come and put the pipes back together the next day. Avoid. Called them out, said they didn't have materials to do a temp repair! My insurance kept saying it exists and yet they refused to help. They said no. How quickly did you get the policy documents? We have developed strong partnerships and are proud to work with Aviva, the UK’s leading motor insurance provider. Have you ever had a policy with Axa? I have also today contacted the Financial Ombudsman who is an impartial governing body, and I’ve made a formal complaint. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. Horrendous, will not pay claims, you can provide 100 documents of evidence - stay away. It pays to spend a few moments to obtain a quote. Load your motorhome cover with our selection of handy optional extras. Our policy provides fully comprehensive cover to insure your motorhome, whether it's a professionally converted van, coach-built, A-class, campervan or even an American RV.See below for a full list discounts available. You can tell us about it by writing your own review below. I was towing a cattle trailer (no cattle in it) on a motorway on a Sunday evening in the Scottish Borders when a tyre burst on the trailer. On Reviewcentre.com AXA received an average of 2.3 out of 5 stars from 50 reviews and 34% of users would recommend it. Was not the engine coils at all. Heard nothing. Disgusting. Close Menu. Our Motorhome Insurance has just been renewed $750 for $75000 plus $2000 basic Contents . We recommend that you check your cover meets your needs. Our motorhome breakdown cover, meanwhile, is provided in conjunction with the AA and DAS. Disgusting the way my claim has been dealt with. More products . Easy to navigate site ,good price, easy set up & payment options, communication via e mail excellent, the cover I required at a price well under my renewal notice ,would recommend. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it … Was told as far as they are concerned job was completed she’ll look into it and ring back. AXA's idea of an emergency response was to schedule an engineer for six days later - "the very best we can do"!! AXA emergency is used by Tesco, so I was put through to them. Following day they sent out a company called RR. I could not believe how incompetent their staff were. Registered address 5 Old Broad Street, London, EC2N 1AD, England. Reviews AXA Home Insurance. Many of our customers tell us our motorhome insurance offers everything they need, with our prices and good old-fashioned customer service just what they were looking for. Everything done on the internet no problems, Very good and excellent service and thanks for your help. Find insurance plans that meet your lifestyle needs and affordability. I continued home in my vehicle and my trailer has been taken to a suitable garage near my home and I'll be able to collect it, with new tyres, from there. It comes with a wide range of add-on covers and issues car policy instantly if purchased online. 5 19. How well did Axa handle your home insurance claim? Resources. Told them if an engineer doesn’t come out soon I’m taking this to Watchdog. Post … At AXA we work hard to provide the best service possible to our customers. They come to my property and this time refused to fit the part for the daftest and most insulting of reasons: I had not lighting in my loft. After their visit the hot water would only come on when the heating was on. It took 1 hour and 20 minutes for them to finally get to him. Obviously not. Received no text as promised. I was also supposed to have a pump fitted. Axa home insurance reviews can tell you how good this product really is. AXA Car Insurance I requested a quote from AXA for car insurance (along with three others) and decided to accept the AXA quote because it was very competitive (I had a 15% discount because my husband already had car insurance with AXA). We have developed strong partnerships and are proud to work with Aviva, the UK’s leading motor insurance provider. This company has got a bad reputation for customer service spending long time on the phone just to be able to speak to someone and eventually when you get there then they say its not related to them and give you another number. Get quotes. Providers. AXA Car Insurance. View results with any rating. Anyone thinking getting a car insurance from AXA think twice and read some of the reviews. Did this, filled in claim form, telephoned them several times since and still no reimbursement, it is now October. Per year from £19.90. Guaranteed hire car if your motorhome is off the road. When chasing up, I was getting knocked back by for example, issues such as their system saying my poilcy had expired when this was NOT the case so they were refusing to entertain my claim and referring me to Axa Home Insurance through which I took out the Home Emergency Policy.To cut a long story short, they continued making excuse after excuse, leading to delay after delay before eventually pulling the 'Beyond Economic Repair' chestnut against me to get out of it, after all their other excuses failed. DO NOT INSURE ANYTHING WITH AXA. DO NOT USE AXA INSURANCE for motorhomes… DO NOT USE AXA INSURANCE for motorhomes ! Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 – so you can see at a glance how the policies in the market compare. Write a Review. AXA Insurance has collected 889 reviews with an average score of 2.56. Discount for been second policy in the household. Even at that price it is a rip off. 5 All repairs carried out by our approved repairers are guaranteed throughout the time that you own your car. 3.65 / 5 Write your review. One of the cheapest quotes I received yet more for money. A driving force in private … Compare Caravan Insurance at Review Centre. Comprehensive.Best price anywhere. A driving force in private … The recovery driver was kind and helpful. Policy terms and conditions apply. Classifieds. AXA Motorhome Insurance 35328_APLD0237PA_POL_A5.indd 1 07/03/2014 12:49. Towing is included up to I think $1000. Find out what genuine customers have said about axa.co.uk/insurance/business. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. They are unprofessional which is putting it politely. Home emergency cover from AXA came as an option extra with Esure Home Insurance. I have AXA breakdown cover through my insurance company, when I needed them in July the recovery company they sent to the campsite where I had broken down were not allowed in as they did not have a Covid Risk Assessment. Write a Review… My car broke down outside my home. Motorhome Insurance is a complicated situation as we have to take into account not only the vehicle itself such as when we take out normal car insurance, but we also need to take into consideration the motorhome contents, where you are likely to be driving the motorhome i.e. Great price. This was rubbish as my engineer did not open the boiler. Compare Caravan Insurance. Bharti AXA Car Insurance provides the right kind of coverage to all car owners, be it comprehensive, third party liability cover or standalone damage cover. 3 Contents This policy booklet contains details of what is covered and how claims are settled. Our Axa home insurance reviews can help you to find out this and much more. He phoned them, was put on hold for far too long, only to be told he didn’t have a policy which he has! Axa Motorhome Insurance. We will never, ever go with them again and strongly suggest that you don't touch them with a bargepole. Find out what genuine customers have said about axa.co.uk/insurance/business. Don't take my word for it, just read every other comment here. They can trace their origins to the start of Insurance in the UK and they have hundreds of years of successfully giving and fulfilling promises to their customers. Do not leave them in open view in your motorhome Where am I … Axa Car Insurance - Bad service when you need to make a claim Disgraceful service received from AXA. Per year from £26.00. The worst experience I ever had in my life. Strange how it was working fine before the visit?They have come up an explanation that this was due to a water flow problem, which was not on the engineers report or mentioned to my wife at the time of visit. ABSOLUTE NIGHTMARE EXPERIENCE with them which lasted two months! What's New. Brands. Their engineers misdiagnosed fault to a faulty pump. Quick update.. I’ve just had a phone call to tell me I’m confused Maybe they think people of a certain age demographic who insure through Saga are confused. On 30th December I rang. compartment. The toilet bowl of the insurance world, where have no morals, integrity or brain seems to be the norm.You’re dealing with people that truly do not care about yiu, There should be a zero star option. Previous 1 2 3 Next. !BE CAREFUL: THIS COMPANY PROVIDES COVER FOR OTHER COMPANIES SUCH AS LEGAL AND GENERAL. When he did finally arrive to my broken down car, the guy said 'what do you want me to do about it exactly? Members. Motorhome Insurance. All of this was captured on CCTV, but denied by both Axa and RR, without them even looking at the evidence, which was readily available. Bharti AXA Car Insurance provides the right kind of coverage to all car owners, be it comprehensive, third party liability cover or standalone damage cover. Called 23rd Sept re my heating. Great, simple to use website, great service, reasonable price. Per year £19.90. In fact, that’s why we received the Feefo Platinum Trusted Service Award! Latest reviews. I was finally given a claim reference number and waited for their plumbing company to call. 3 1. When I called them over a boiler breakdown, they took 4 days to respond. Per year £25.99. Was quite ill between Xmas and new year the smell coming up through the sink was awful. Showing 1 to 10 of 25 results. For example, a 2-year-old Swift Escape with a factory-fitted alarm normally costs around £314 to insure for our driver. Per year from £26.00. The first contact I had was on 19th Nov (after 2 months of waiting for the problem to be fixed)They are now denying the calls but saying I had slammed the phone down twice from the person investigating the complaint.When I challenged them, they did a u turn and admitted that the calls had never in fact been made and the person who ‘ did a thorough investigation ‘ had in fact lied. I WAS KICKED AROUND TO DIFFERENT TEAMS. Per year £19.90. Passed from pillar to post and still have no heating. Leisuredays Insurance - www.leisuredays.co.uk. Had to leave my car and find a place to stay as it's been more than 24 hours and they ain't helping. My car broke down yesterday and I have called over 5 times and been continuously told the policy doesn't exist when I have the policy right in front of me. The relevant insurance policy documentation is provided below: Axa Motorhome Insurance Policy Summary. Breakdown cover. It took 60 minutes to just answer the phone. AXA UK is part of the AXA Group, which started in the 19th century as the Ancienne Mutuelle, a small mutual insurer in Normandy, France. This insurance is underwritten by AXA Insurance UK plc. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! More products . After chasing. I WAS KICKED AROUND TO DIFFERENT TEAMS. Awaiting reimbursement from AXA breakdown, The worst experience I've ever had in my…, Home cover poor value and I only paid 12p. Our Axa home insurance reviews can help you to find out this and much more. Avoid at all costs. 3 1. So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. Towing is included up to I think $1000. Why they are selling HOME EMERGENCY cover without chase … I’ll guarantee I’m most defiantly not! Many of our customers tell us our motorhome insurance offers everything they need, with our prices and good old-fashioned customer service just what they were looking for. Organization Equitable rating; J.D. Real reviews from real people. Per year £25.99. 4 Included in AXA comprehensive car insurance quotes only. Guess what. This company has got a bad reputation for customer service spending long time on the phone just to be able to speak to someone and eventually when you get there then they say its not related to them and give you another number. This morning I received an email from the girl who did the ‘investigation’ with another outcome. My car broke down yesterday and I have called over 5 times and been continuously told the policy doesn't exist when I have the policy right in front of me. Increased personal accident cover. AXA Business Insurance - New Business Reviews. Our Motorhome Insurance has just been renewed $750 for $75000 plus $2000 basic Contents . We can even cover your vehicle across Europe to keep your family holiday on the move. The documents linked below should provide more specific information on insurance from AXA. Easy to do .cheaper then my last insurance so very happy, There is no way to commicate with AXA by email. RACQ wont touch a Motorhome either. Watch this space. Find out more about our motorhome breakdown insurance. Really, just do yourself a favour, DON’T!!! 4 Included in AXA comprehensive car insurance quotes only. Category: Caravan Insurance. Very clear. Let the adventures begin! Was told the driver should be here within 90minutes. Cost of Motorhome Insurance with Additional Security Features. Absolutely appalling service from this company and their engineers Demand Plumbing. Disgusting service. Related products. Menu Log in Register Navigation. Seem to go out of 5 stars from 50 reviews and 34 % of users recommend... Meanwhile, is provided in conjunction with the AA and DAS them as.. 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( for which I was receiving independent quotes to repair the boiler coming in below my claims limit lasted... Their visit the hot water would only come on when the heating was on the move on money... Continent or even as far as they are selling home EMERGENCY cover … AXA car insurance Saga... Every policy on the motorway this morning I received an email from the girl did! Minutes to just answer the phone by AXA Assistance UK Limited Aviva, the guy said do! To use and provided the most competitive quote for my account is very much approachable an independent quote policy if! This and much more my height, insulted my car and find a place stay... Post … motorhome insurance policy and agreed to send someone out to him the first email wasn ’ t!... Gave me a false number for their complaints department for money service and thanks for your help service you. Are also with Ken Tame, I think $ 1000: AXA insurance!