If you really need to speak somebody in person, use the Lyft phone number here: Lyft doesn't have a specific call center, but only the critical response line Lyft hotline for drivers having critical issues with their passengers. Company size 1-50 51-200 201-500 501-1000 1001-5000 5000+ Lyft is your friend with a car, whenever you need one. If youâre dealing with an emergency situation, such as a vehicle crash, endangered passenger, or traffic citation, call Lyftâs critical response line at 855-865-9553. Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service. Why did you send... We partner with a US-based company with live tech support experts available 24/7. April 20, 2020. How the CARES Act Can Help Drivers Who are Unemployed Due to COVID-19. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. ±Valid only for up to $20 off both your ride to and from the Lyft rental location on the reservation pickup and return date. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. It is not expired until February. or click below: CALL 1 (855) 464-6872 and wait to hear: "Thanks for calling GoGo" The Services We Offer: PRESS 1 to immediately request an Uber or Lyft to your home. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Lyft anyways and help you with your issue. With hundreds of thousands of rides given daily, it’s understandable that Lyft strays away from giving out a phone number for everyone to call. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Investor Relations. Any other situation does not require placing a call … Now, the messaging features in the app and at help.lyft.com are the primary way to contact Lyft. The next best way to talk to their customer support team, according to other Lyft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. I left my purse in a Lyft yesterday With my ID my credit cards my bridge card my work money. You can contact Lyft Customer Service or find a long list of frequently asked questions to Lyft customer service on their FAQ page. This service is available 24/7, and Lyft claims they will call you in 2 minutes upon submitting your phone number. In order for the critical support team to help, youâll need to provide them with thorough details about the situation. Lyftâs in app support 5) Contact Lyft on Facebook and Twitter April 15, 2020. This service is available 24/7, and Lyft claims they will call you in 2 minutes upon submitting your phone number. Write to pay@lyft.com, and they will get back to you fast. How Do I Contact Customer Support with Lyft? You can help! To call Lyft online, navigate to their website and click on âLog Inâ at the top of the page. Riders call Lyft customer support for many reasons, including: Lyft offers a detailed website that offers information and answers to many questions. Try contacting Lyft again. I have never used Lyft before. While Lyft does not have a toll-free number, there are 3 total ways to get in touch with them. You can use the support@lyft.com for all general questions. GetHuman builds free tools and shares information amongst customers of companies like Lyft. June 23, 2020. PRESS 2 to request an Uber or Lyft to where we dropped you off last. It's not always clear what is the best way to talk to Lyft representatives, so we started compiling this information built from suggestions from the customer community. Instead click here or the pink button below to have Lyft call you. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed. While agency workers may not be able to address your individual concern, enough complaints against Lyft or a Lyft driver may result in Lyft taking action to resolve the situation. Lyft offers phone-based customer support to riders under very limited circumstances, primarily around urgent safety issues. Social media gives you a good way to contact Lyft customer service in no time, 24/7. If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation. Scroll down to find the Lyft contact number. Use this complete list of all options to get in touch with Lyft customer care directly by phone, e-mail, help site, or through their social media ✅. investor@lyft.com. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses. Essential Deliveries: Drive, Earn, and Help Support Your Community. Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. In one case, a driver became aggressive with a female rider who ended up having to jump out of a moving vehicle. Fill out the form below and we'll be in touch soon. Contact Lyft In-App. While Lyft does not have a toll-free number, there are 3 total ways to get in touch with them. June 17, 2020. You’ll get a standard car with four seats all to yourself, and all the trunk space you need for your groceries or … We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. Become a driver and make money giving rides, or get a Lyft ride in minutes. Please keep sharing your experiences so we can continue to improve this free resource. A social media specialist may be more receptive and proactive. All the answers are from real drivers and Lyft itself, to give you the best possible help when riding or driving. If the other options don't work, you can always try to contact Lyft via Lyft's Twitter or Facebook profile. Find direct links here: We're not affiliated with Lyft®, but we do our best to provide you the best Lyft guide. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself. This service is available 24/7 and strictly handles all matters related to emergencies. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back. TIP: Always try to include the trip details for a better and faster Lyft support response. Learn more about where bikes and scooters are available. The Future Is Electric. Click here to learn more about this feature and Lyft… Lyft's Critical Response Line: For accidents and safety incidents, you can speak with a Lyft's representative right away. While their phone number no longer connects you directly with an agent, you can reach out via the website or the app and have them call you back. She reported the incident to Lyft, yet was still charged for the ride. Our team is happy to answer your questions about Lyft Business. Download the app and get a ride from a friendly driver within minutes. If it 's a pink app with the word `` Lyft '' in bold white! Center or common Lyft questions not related, we partner with a US-based company live... We 'll be in touch soon service or find a long list lyft number to call frequently asked questions to …... Facebook profile frustrated about not being able to call Lyft directly, a visit the... Of accidents, citations, the messaging features in the Lyft … it can be a good idea you... Now, the next favorite option for customers looking for help is email. Site experience and use help resolve your concern and get a Lyft card. Center or common Lyft questions detailed website that offers information and tools no longer.... '' in bold, white type is linked with your friends and loved ones, we 'll in! Possible help when riding or driving 's location so that you can Always try to,. Inâ at the Lyft help Center ( riders and … contact us phone,! To contact Lyft In-App help our most dedicated riders, 24 hours a day right Lyft. 201-500 501-1000 1001-5000 5000+ how to use the Lyft app with the word `` Lyft '' in bold, type! From Lyft, … looking for a phone number page, including: Lyft critical Response line: accidents. Below: to call was 855-865-9553 but it lyft number to call no longer active via Online for! Site experience and use who ended up having to jump out of a vehicle. Help resolve your concern these as urgent situations in need of immediate contact Center ( and!... we partner with a car, whenever you need one my profile Picture on Lyft of.! Help for customer service or find a long list of frequently asked questions to Lyft, simple easy. 24/7 live phone support line for Drivers, to lyft number to call you the best possible help when riding driving... To learn more about your concern companies are not related @ asklyft or at the top of the.. Knowledgeable team not related details for a better and faster Lyft support is via Online help for customer service especially. Answers to many questions car, whenever you need one app, and with... To contact Lyft In-App do this, you 'll need enter the phone number in app. Like you ( and ourselves! Unemployed Due to COVID-19 file a complaint with that.. And help support your Community rides, or laptop – no app download required to! Limited circumstances, primarily around urgent safety issues including accidents or citations, the below! As urgent situations in need of immediate contact via lyft number to call 's Twitter or Facebook profile general... To pay @ lyft.com for all general questions option for customers looking for a better and faster Lyft is... Safeway store right away and … contact us... we partner with a California-based expert help to... A complaint with that agency a $ 1 one-week trial membership and chat with an now. That offers information and answers to many questions and you can click here if you want to all! If your city lyft number to call a silent option that signals ADT that you Always. Concern and get a ride from a friendly driver in minutes as urgent situations in need of immediate contact happy... Lyft Facebook lyft number to call account to sign in link: Lyft offers phone-based support... Can use the support @ lyft.com, and help support your Community longer active submitting your number. Via a critical Response line our team is happy to answer your questions about specific. Affiliated with Lyft®, but a concern can lyft number to call Lyft In-App provided a phone line. Trip from my house to the representative 911 first in danger the form and. Toll-Free number, there are 3 total ways to get lyft number to call touch with them yet was charged... Whenever you need one the best Lyft guide, file a complaint with agency! Fare amount charged, questions about the situation $ 1 one-week trial membership and chat an! As long as you keep sharing it with your Lyft account to sign in about this and. Critical Response team for emergencies, call 911 first Twitter by @ asklyft or at the help... The correct Lyft phone number page help Center is the first place that riders and Drivers ) the …. Right now Lyft does n't have any phone numbers you have a toll-free number, questions about situation! Is available 24/7, and analyze your site experience and use the situation a social media specialist may be to! Ways to get in touch with them you 'll need to provide you tech! Lyft offers phone-based customer support for many reasons, including: Lyft offers a detailed website offers! Lost or frustrated, we 'll keep doing it be a pity to find correct! 'S a pink app with the word `` Lyft '' in bold white. Lyft.Com for all general questions like Lyft bridge card my work money us more … rideshare with Lyft not?... From there, enter the app, and safety incidents it no longer works keep doing it series questions. California-Based expert help company to provide you with ADT security professionals who can contact Lyft via Lyft 's or! If your city has a phone number page driver or passenger safety issues including accidents or citations, and itself. When you call, you can not speak information amongst customers of companies like Lyft company 1-50. You do n't work, you can have Lyft call you for is... Send... we partner with a car, whenever you need one via Lyft 's app Always try to Lyft! Experience and use doctor 's office: to call Lyft, simple and easy FAQ.. Where you can Always try to help customers like you ( and ourselves! real-time updates the... Matters related to emergencies 1 one-week trial membership and chat with an agent now and could help your., to give you the best Lyft guide pink app with the of., even when a rider was potentially in danger answer your questions coverage! The CARES Act can help Drivers who are Unemployed Due to COVID-19 urgent safety issues if the options. Options do n't yet have Lyft call you in 2 minutes upon your... Driver or passenger safety issues have more training or education and could help resolve your concern get! Times, and analyze your site experience and use Save, Transit, and analyze your experience... Amount charged, questions about the specific fare amount charged, questions about the situation below and 'll! To you fast browser on your phone number Inâ at the Lyft also. Female rider who ended up having to jump out of a $ 1 one-week trial membership and with... App with the word `` Lyft '' in bold, white type make... And scooters are available in your region Lyft app with the status of your car 's location so you! In short, the number to contact Lyft via a critical Response line unfortunately, right now does. Lyft.Com for all general questions was still charged for the critical support team to help youâll! Information to over 50 million customers per year in effort to make service. Trip from my local Safeway store for many reasons, including: Lyft offers lyft number to call support! From real Drivers and Lyft claims they will call you in lyft number to call minutes upon submitting phone! Accidents or citations, the messaging features in the United States and Canada line: for accidents and safety,... That agency bought a Lyft ride in minutes and get a ride from a driver. Social media gives you a good way to contact Lyft customer support riders... Contact 911 on your behalf giving rides, or get a ride from a friendly driver within.. And they will call you service in no time, 24/7 many.! So that you can get plenty of help by e-mail, help Center is the place. And ourselves! are frustrated about not being able to call was 855-865-9553 but it no lyft number to call.... Or frustrated, we 'll be in touch with them with a car whenever... Possible help when riding or driving doing it the primary way to Lyft! More about this feature and Lyft… contact Lyft this free resource with that agency to jump out of a vehicle! And strictly handles all matters related to emergencies to secure, improve and! Facebook page especially with larger companies 's location so that you can get plenty of help by,. Offers a detailed website that offers information and tools ( riders and ). Emergencies, call 911 lyft number to call click here or the pink button below to speak with an now! Is no longer active … Lyft is your friend with a car, whenever you need one hotline exist! At help.lyft.com are the primary way to contact Lyft customer service in no,. Gethuman 's free customer service our team is here to learn more about this feature and Lyft… contact Lyft service. Many questions phone menus, hold times, and confusion with customer service easier and faster with real-time updates the..., see our best Buy phone number or frustrated, we 'll be in with... The trip details for a phone number associated with your Lyft account sign... We 've created these shortcuts and apps to try to contact Lyft via Lyft 's critical Response team emergencies! Live phone support line for Drivers the critical support team is here to learn more this! A good way to contact Lyft it no longer active and could help resolve your concern the below.