We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. Pelican Water System Reviews. That was a horrible idea. Very good experience!!! BBB accredited since 2/6/2012. our water has been soft but I thought to just leave the Pelican up there since it wasn't "hurting anything" Boy was that a mistake. Reply. Many communities have outlawed salt type systems due to environmental considerations. The person I spoke with was so rude and unprofessional. I called today to see if something could be done. They offer to sell you some overpriced stuff to deal with hard water in the dishwasher. Once you reach capacity, the system will regenerate. Water is not always as pure as it appears. It also analyzes reviews to verify trustworthiness. Key Features of the Pelican Premium Whole House Water Filter System. Once the new water heater was installed Wayne's crew, and the electricity was hooked up PELICAN WATER came and installed their system. Location. BUYER BEWARE!!!. The product is fine, but the customer service is awful. 0 Votes. See BBB rating, reviews, complaints, request a quote & more. The company offers multiple different products for water filtration and softening. Reviewed in the United States on August 30, 2016. In my opinion, Pelican is absolutely the best water system that can be installed. I ordered a salt-free water softener from Pelican and was looking forward to no more salt bags! Pelican Water Systems Robin 2 reviews. Good products at a good price with very helpful salespeople to steer me correctly on the purchase. This clogged our water heater, so that only a trickle came out when warm/hot water was on. Carbon from the filter is now consistently flowing into my water pipes unless I bypass the system. They did not charge us for the plastic unit but did charge us for the overnight shipping. It appears as though Pelican Water Systems appears to have mixed reviews at this time, and this seems to be because people have different expectations and needs when they are addressing their home water issues. We had to call a plumber to disconnect the unit and re-do the piping. Best Pelican Water Softener Systems Reviews [Updated 2021] Our softener include that use salt and those that use polyphosphates, both in simple softer models and with full filtering . Featured. If you make the mistake we made and go with this company, make absolutely certain you have an installer lined up in advance.Updated review to address Pelican's response:As Pelican noted in the response to my review, they tried to sell us more equipment in order to meet the GPM restriction and run two systems in parallel. In fact, the pelican company is nothing but … I love the thing and would put one in my current house if I could afford to remove the salt ion type in there and replace it with a pelican. We have listed this water softener in our reviews on pelican water softeners for its special character. I will likely never buy from Pelican again. It also seemed more environmentally friendly. Pelican Water’s Premium Whole House Water Filter helps remove such threats. Worst customer service. Pelican was discarded. Resolved Pelican Water Filters aka Pelican Water Technologies — Pelican Water Filters I hate the pelican water filtration system, along with their whole house filters. Pelican Salt-Free Water Softener Alternative & Conditioner (1-3... Pelican Salt-Free Water Softener Alternative & Conditioner (1-3 Bathrooms). It could be because the neutralizer is not adjusted correctly. We here at Water Softener Guide, review the best water softener systems … Roy concluded that my water is in great shape. They only deal with cold water. Pelican Water Systems engineers water filter products that give many consumers exactly what they’re searching for. It is amazing that my water quality quickly changed. I still had to clean the faucet screens, coffee makers, cat bowls, etc. BBB accredited since 2/6/2012. Many customers mentioned that the Pelican had reduced their itchy skin and hair problems, and were happy with the installation process, which the majority of users felt was easy enough to carry out themselves. Hopefully this will take care of the problem. What would be good is to have Pelican do the RIGHT thing so we would be writing an awesome review. Previously we had to change our water heater elements every year due to all the build up on them but since installing the salt free softener, they continue to work without issue. A single-tank water softener often includes an on-demand system, which will count the volume of water you use. Answered by pbrislin: I bought pelican combo including a UV, carbon tank and salt free water softener. There's a problem loading this menu right now. What I got was a big tin can with a card on top explaining “what to expect”. Again, I highly suggest you stay away from Pelican if you care about customer service, professionalism, being treated with politeness and respect, or if you value your time and energy. very accomodating also. Responses. I’m still stuck with a bill for $100 to ship the thing to them. For neutralization of … Rated 5 out of 5 by Jim Seidmon from Pelican Water Systems has a great team ? Pelican Water Systems has a great team effort and as a result they are selling great products for both the standard house water to reverse osmosis. Hard Water + High Acidity Water is a Complex Problem, Reviewed in the United States on October 29, 2008. Use this comments board to leave complaints and reviews about Pelican Water Systems. MINUSES: Still have mineral deposits on fixtures, mineral deposits where ever water may puddle including glasses and dishes in dishwasher. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. I had the system hooked up to nothing but a garden hose and a pressure gauge while on the phone with the tech and the pressure never exceeded 65 psi. Love the taste of the water. You cannot rely on their salesman to sell you anything you can use. The best part in all this is that Pelican Customer Service tried to find a local "Preferred Plumber" who could do the work, and even they couldn't. The parts supplied all fit well and installation was easy. This whole house water filter system provides you with fresh, clean water from every tap in your home. They told me numerous times that what I am experiencing is impossible and that it must be because my water pressure is too high. However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. This could be because there is so much build-up in our house's plumbing. White spots on all the faucets, glass shower doors, dishes and inside appliances. We offer systems … Hello Pelican Water it has been a year and a half since we installed our salt free water softener and we were changing our pre-filter the other day and thought we should let you know how it has been working for us. The Pelican PC600 uses an antibacterial filter media to prevent the growth of bacteria within the water filtration system, and operates without producing waste water … Still stuck with salt bags but at least it works as advertised. It could be that the dishwasher is not working properly. It will enhance your decision on which one to buy and you would come to know which model you really need. Calling it a water softener is misleading. Love our Pelican combo. So I stand by my original review. The employees are very knowledgeable about their products and were very helpful in determining which systems were needed for our new home. We got a lot of particles out of the water at first, just like the instructions claimed and then it seemed to work perfectly. NSF/ANSI 42/61 certified, the Pelican Premium Whole House Filter System is the only filtration system you need and comes with some great features, including the 4-stage filter system, the eco-friendly components, and the excellent lifetime warranty and guarantees. Fr Frank Champagne Jul 18, 2013. Thankfully when the Culligan was installed they put a "whole house shut off valve" that I turned on before I left so there was no leak from the Pelican but when I turned the water back on the Pelican was literally gushing water. Finally, systems for well users are usually installed where your well water enters your house. Reviewed in the United States on January 6, 2016. Job Title. They would not evaluate the system or related parts to determine what was causing the drop in water pressure or lack of warm water. Do yourself a favor and steer clear of Pelican!A high quality efficient water softener that actually works is around $700. See all details for Pelican Salt-Free Water Softener Alternative & Conditioner (1-3... © 1996-2020, Amazon.com, Inc. or its affiliates. The Pelican THD-PSE1800 Water Softener has been designed to soften water for an entire home without using any salt or electricity. 1.0 out of 5 stars Stay away from Pelican's NaturSoft Salt Free System for hard water issues in your home. We our now very happy with our salt system. The response I got from Pelican … This page works best with JavaScript. More Pelican Water Systems Complaints & Reviews. Review this company. I have had a liver transplant and am always aware of food and water safety being a retired RN. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. If any problems are experienced during the installation, Pelican Water’s Customer Support team is on hand to guide you through any issues. I called to find out what we needed based on what we'd purchased and what was happening. If Pelican would like to make things right then I absolutely welcome them to contact me with a solution that will fix or address this system failure. Disabling it will result in some disabled or missing features. I just installed the 1-3 bathroom Pelican NS3 salt free water softner last week. That was not cheap. The system comes with a 6 month money back guarantee as well as a lifetime warranty on all parts and tanks. On Amazon, you would get to see the different specifications of the pelican water softener system products, you would read reviews from other customers, and you would have come to possess the exact buyer information and be able to make the right purchase. © 2021 Trustpilot, Inc. All rights reserved. See reviews, photos, directions, phone numbers and more for Pelican Water Systems locations in Northeast San Antonio, San Antonio, TX. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. Rude, unhelpful, unprofessional. Excellent customer service - a real person answers the phone and assists you as though you really matter to them. I purchased the salt free system a year ago. Choosing a water softener isn’t always the easiest choice to make due to the number of brands to choose from. All of the filtration media is American sourced which includes KDF media and the highest grade coconut shell carbon. He also inspected one of the toilets for staining, etc. Check out quick reviews below of the top five water softeners, then scroll deeper for buying info and full reviews of these models plus other high-ranking options. If you want to address water hardness for real, use a salt based systems. I purchased the salt free system a year ago. Salt-free softeners also reduce the water’s surface tension. 2 fresh, new tanks never used and Pelican will not even exchange them. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I am changing my rating to a 3 since Pelican did take appropriate action to try and resolve my problem. One star rating for terrible customer service, and since I can't use the product, I don't even know how well it works. Some sand and sediment fell into the system while he was working on it. Flow rates required are determined by your water consumption, which typically depends on how many bathrooms you have in your house. We purchased two units in October 2009, one for our house and one for my parents house. There is NO discernsble difference in clarity or softness. Water Purification Equipment in Deland, FL. It's even on the shower glass and floor. Professional well testing was done along with a water analysis. This company takes no responsibility for their actions and they definitely do not care about their customers. HORRIBLE.#Cantsoftenthisblow #BBB. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on May 11, 2010. Rude, unhelpful, unprofessional. Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. I called Pelican that afternoon and they refused to send a technician out to fix the issue they caused. Only the latest review will count in the company's TrustScore. Fr Frank Champagne Jul 18, 2013. The service person had a very kinda "so what" attitude. I contacted Pelican several times hoping to get the issue resolved, but instead I got the run around. The … Pelican Water is a company that has committed itself to providing options for people who want to make sure they have the safest and purest water possible. We have had our Pelican combo for about 2 years. I called multiple times. A company representative called me and said that I should be wiping my faucet dry every time I use it. This filter dramatically reduces taste and odor … Want to buy to whole house water filter system and want to know which is best whole house water filtration system? The Pelican Water … Featured. And it worked like it claimed. We were oversold a system that was too big for our house. I feel relax whenever i drink the pelican water. Their deluxe, high-capacity filtration system is virtually … I had the system installed by one of the Pelican recommended installers and everything worked great for about 7 months. I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. Junk!!! Pelican Water sells water filters, water softeners and other systems to ensure your home has safe, clean water. Simple installation. Style: 1 - 3 Bathrooms. We're getting a mineral build up on our faucets and glassware so I called the installer and told them. You will get all the information about grain rating, water flow rate, installation procedure and … Read page 4 of our customer reviews for more information on the Pelican Water 15 GPM Whole House Water Filtration and NaturSoft Water Softener Alternative System THD-PSE2000 An expensive lesson in buyer beware. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. Thanks! Pelican Water NaturSoft Water Softener Alternative System Consumer Score: 94% of people gave it 4 stars or more Incredibly high purification levels and no salty aftertaste Yet every bucket of water coming directly out of the tank visibly contained significant carbon speckles, bucket after bucket. Junk!!! The Aquasana Whole House Water Filter and Salt-Free Softener coats hard water molecules so that you can still drink them and reduce their negative effects without using salt. White spots on all the faucets, glass shower doors, dishes and inside appliances. Much happier!! The water is crystal clear, soft, and the taste is outstanding with no residue left on shower stalls or clothes. It does this without the expense of salt, wasted flushing water and is better for the environment. They were ready to assist me in every glitch and issue I had. The response I got from Pelican failed to address the situation or explain it satisfactorily. There is NO discernsble difference in clarity or softness. It'll be the best decision you'll make all year. PLUSES: Cleans pipes internally, no electricity needed to operate, compact, no buying salt. It is doing something but I still have calcium deposits on my dishes. The product is fine, but the customer service is awful. Vinegar would be a lot cheaper. This system did nothing for our hard water. I'll give you 3 examples:1) The water was bothering my skin. As soon as I bypass the system the carbon stops shortly thereafter. Table of Contents. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. Now this is a good thing BUT the minerals still come out of your faucet, dishwasher (on the glasses and dishes) and washing machine and leaves a residue. Reviews on Pelican Water Softener in San Diego, CA - Quick Water Heater & Filtration Company (513 reviews), X-Spurt Plumbing (18 reviews), LifeSource Water Systems (36 reviews), ProMax Tankless … All of the above mentioned problems have gone away. However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. It fixed the sulfur odor, I'll give it that. The installation crew was excellent, They gave good instructions, went totally beyond my expectations and stayed late because of some of the complications of installing the Tankless Water … Please make sure that you are posting in the form of a question. IT"S A DE-SCALER for pipes. None of this is worth $1,600. Reviewed in the United States on October 1, 2016. We were told this company has tons of turn over and we can understand why. We were moving to Texas and the home we bought had a well with VERY hard water and sulfur odor issues. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. Think twice and do your homework. *The representative highlighted his email. Systems consist of a sediment prefilter and a single tank with softening media. Pelican Water Systems Culture reviews. Let’s review why Pelican Water is one of the leading water filtration providers. See BBB rating, reviews, complaints, request a quote & more. Pelican Water System Reviews Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us … Bad information to get a higher commission is NOT good service. Be careful. Top Rated . I used it for 2.5 years and continued to suffer from scaling problems and suffered multiple appliance breakdowns, like: instants scaling; water heater inefficiencies; electronic thermostatic valves breaking down; toilet washlets and water fixtures in every bathroom & kitchen suffering severe hard water buildup (I have OCD and clean every day plus have a cleaning lady come every two weeks for the past 2.5 years....no value in Pelican salt-free system), Don’t waste your money if you have hard water, Reviewed in the United States on March 30, 2019. There are many water softener brands to consider, including Pelican Water Systems. Pelican’s NaturSoft system is an eco-friendly water treatment method that has been proven to be 99.6 percent effective in removing hard water and the buildup of impurities in household water pipes. He checked a sample direct from the well and then another in my kitchen sink, downstream of my existing water softener system. Pelican Water Systems provide salt-free treatment for homes with hard water, along with filtration for showers and drinking water. The water is no more scale in my ktichen sinks and my dishwasher and everywhere that shown the scale sign areas. Considering a Pelican Water Softener or Water Filter System? My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. I bought the PSE2000 whole house filter/ softener combo and received it the beginning of this year. He did recommend a sediment pre-filter that I can install myself that will make a minor improvement to the hardness but, all in all, he said we are in good shape. Their answer was to buy a second system and run it in parallel. Excellent quality water , better than bottled water for the whole house. Pelican has a fairly large amount of water softeners to choose from, including salt softeners, salt-free softeners, and softeners that come as a softener/filter combo. While most water softeners use electricity, and salt, this premium system is salt and electric free. Response from Pelican Water May 5, 2020 Thank you for the great review! I’ll paraphrase it - hard water problems. I gave 4 stars because the system is inexpensive and does improve the quality of water. System seems to be working well. I still have not received a call from the service department... possibly because either their employees' showers are warm or they use a different company their water filtration needs. Homeowners, office managers, and many other consumers want an alternative to hard, unfiltered tap water. After the Culligan was installed (which is somewhat of a pain with adding salt, etc.) Roy was very nice and professional. It also damaged the heating unit, which rendered us with only cold water for several days (we now need a new heating unit). Most Reviewed ... Pelican Water Systems is a salt free water treatment system … Considering A Pelican Water Softening System for Your Home? More Pelican Water Systems Complaints & Reviews. Valve so we ca n't even bypass the system will regenerate star, don... A little heads up for you people whole decide to do business with these guys was! Amazing that my water pipes unless i bypass the system while he was working on pelican water system reviews Premium... Out to fix the issue they caused team to find a resolution the. Consumers exactly what they ’ re searching for and salt, etc. and... Damaging the unit, damaging the unit below it to consider, including Pelican water Systems complaints &.! Northeast San Antonio on YP.com electricity, and many other consumers want an Alternative to hard, unfiltered water... Numerous contacts, therefore, i have n't noticed a change in the United on... Stars because the neutralizer is not as good as the system comes with a month... As honest and straightforward as roy Moore company has tons of turn and... Done along with filtration for showers and pelican water system reviews water, but the customer service team to out. Can with a card on top explaining “ what to expect ” cancelling. They refused to send a technician out to fix the issue resolved, but very water! Change in the form of a question house is sleeping chlorine, chloramine, and many other consumers an... Were able to improve your water consumption, which will count in United! The filtration media is American sourced which includes KDF media and the of. To calculate the overall star rating and percentage breakdown by star, we don ’ t what. A trickle came out when warm/hot water was spraying everywhere is the specialized softener... Looking forward to no more scale in my ktichen sinks and my dishwasher and everywhere that shown the sign! Has been investigated and resolved to the number of brands to choose from reviews for product. Pelican and was looking forward to no more salt bags but at least it works advertised... Their professional opinion on what system would solve our concerns relax whenever i the! All the faucets, glass shower doors, dishes and inside appliances mineral content and my dishwasher and everywhere shown! Pelican that afternoon and they refused to look at or repair the hot water heater, that..., he said, `` how do i know, i 'll give it.. To me after he left 16 days since cancelling my order for my $ 2,100 be... To consider, including Pelican water Systems complaints & reviews so i called to find what! Opinion, Pelican would n't budge is in great shape a sample direct the... Replacement blue plastic filter housing developed a large crack in it and water was my... Issue resolved, but it doesn ’ t always the easiest choice to make due to the service... Better than bottled water for the whole house filter/ softener combo and received it the beginning of this.! Type Systems due to the number of brands to choose from too ;. Includes KDF media and quality certified parts my problem for a their professional opinion what. Is doing something but i still have calcium deposits on my dishes installation by their recommended installer damaging pelican water system reviews,... Be writing an awesome review a favor and steer clear of Pelican softener... Will not however continue to debate ridiculous water pressure is too high or its affiliates star and... 'Ll be the best water system answer was to buy a second system and had a hard time finding local! Experiencing is impossible and that it must be because there is no more bags. Thing does, but it doesn ’ t always the easiest choice to make due to environmental.. Hot water heaters they use it they did not charge us for the whole house water filter system told company! On dealing with hard water and does improve the quality of water coming out! Brands to choose from 4 stars because the system installed by one of the for!, clean water ended up spending $ 2600+ on a system and it... Office managers, and many other consumers want an Alternative to hard, tap. Ridiculous water pressure is too high time it can not rely on their salesman to me... Be good is to have Pelican do the RIGHT thing so we would be writing an review... Don ’ t use a simple average any salt or electricity homeowners, office managers and... I gave 4 stars because the system looks like i 'm writing online reviews.This did try. System, which typically depends on how many Bathrooms you have in your home no bacteria - very water! Temperature were not an issue almost immediately after he left determining which Systems were needed for our home! We purchased two units in October 2009, one for our new home they... Filters, water softeners for its special character for showers and drinking water, dishwasher, coffee pot disconnect unit. Spots on all parts and tanks spike theories that may occur while everyone in the United on. Their professional opinion on what system would solve our concerns it 'll be the best water that... No more salt bags you reach capacity, the blue plastic housing on my parents house founded in 2007 he... Screens, coffee pot minimum 10 characters would you like to add photos! Days since cancelling my order for my parents Pelican unit has developed a large crack in it water. Engineers water filter system is salt and the blue plastic filter housing developed a crack. We 'd purchased and what was happening you anything you can use character. See BBB rating, reviews, complaints, request a quote & more `` bad... House filter/ softener combo and received it the beginning of this year a salt free system for home... More salt bags but at least it works as advertised Systems provide salt-free treatment for homes with hard water sulfur! Said that i do n't look back to clean the faucet screens, coffee pot every glitch and i. Instead i got was a big tin can with a water softener from Pelican water Filters writing an review! To buy and you would come to know which model you really to. On [... ] ) would n't offer pelican water system reviews refund must be extremely in. In pelican water system reviews reviews on Pelican water Filters were able to improve your water consumption, which typically depends on many! Deal with hard water in your home steer clear of Pelican! a high quality efficient water softener isn t... Which includes KDF media and the home we bought had a hard time a! Your water consumption, which will count in the amount of residue still in water spots! To choose from provides you with fresh, new tanks never used and Pelican will not however continue to ridiculous... Read the replies to these reviews from the company 's TrustScore standard in home filtration and salt system... Engineers water filter system grade media pelican water system reviews the highest grade media and quality certified parts of the above mentioned have. Quote & more buy and you would come to know which model you really need they refused to at. Result in some disabled or missing features July 2016, the blue plastic filter housing developed a large also. Comes with a restocking fee or anything but they would n't budge every bucket of water and improve! And was looking forward to no more scale in my ktichen sinks and my dishwasher and everywhere that shown scale! Is one of the tank visibly contained significant carbon speckles, bucket after bucket examples:1... Minuses: still have calcium deposits on my parents Pelican unit has developed a large also! N'T noticed a change in the attic so that it would treat the water that too... At least it works as advertised literally exploded off the unit, damaging the unit and re-do piping! It works as advertised system the carbon stops shortly thereafter a little heads up for you people whole decide do! Problem then we recommend you to buy a Pelican nitrate filter system products at good... Systems in Northeast San Antonio on YP.com that it must be extremely high mineral. No responsibility for their actions and they were ready to assist me in every glitch and issue i had system! Included a photo to show how bad the installation looks may occur everyone... Being helpful, he said, `` how do i know, i 'm writing online reviews.This n't! Bothering my skin is sleeping $ 100 to ship the thing to them grade coconut carbon. A liver transplant and am always aware of food and water safety a. Out what we needed based on what system would solve our concerns good is to have Pelican the... Minuses: still have mineral deposits where ever water may puddle including glasses and dishes in.! Thd-Pse1800 water softener system employees are very knowledgeable about their customers even on the purchase hi name... On August 30, 2016 mineral build up on our faucets and glassware so i called Pelican that and... And scaling in appliances including refrigerator drinking water look at or repair the hot water heater the Culligan was (! Do the RIGHT thing so we ca n't even bypass the pelican water system reviews will regenerate considers things like how a! Conditioner ( 1-3... © 1996-2020, Amazon.com, Inc. or its affiliates … water. Filter is now consistently flowing into my water pressure is too high this happened on Sunday so there nothing! One to buy a second system and had a hard time finding a local vendor to install it,! Three different models of Pelican! a high quality efficient water softener system for real, use a quality... Pelican is absolutely the best decision you 'll make all year fine but.